WoWW filters comments by assessing their relevance. By rating and marking these comments as highlighted, managers can more efficiently navigate large volumes of comments with greater ease.

How it works:
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Highlighted comments bring efficiency and focus to feedback. Comments can be highlighted using algorithms or manually as a bookmark.


Here are a few things you should know:

• Comments are categories by score ( -5 / +5 )
• Comments are also analysed using our topic specific keyword analysis algorithm to highlight comments as low priority or high risk.
• Highlighted comments are only available in English.